Skip to content

Frequently Asked Questions

What is Identity Theft?

See our How to Prevent Fraud page.

What is Phishing?

See our How to Prevent Fraud page.

What do I do if I have been a victim of Identity Theft?

See our How to Prevent Fraud page.

Whom do I contact at the Bank?

Contact your local branch, call our Customer Assistance Center at 800-432-1592, or email us at security@uniontrust.com immediately if your debit card has been lost/stolen, if you think you have been a victim of identity theft, or an attempt has been made to fraudulently acquire your personal or account information.